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Frequently Asked Questions Everything You Need to Know

Get answers to common questions about our medical billing services.

COMMON QUESTIONS

We provide comprehensive medical billing services including: Medical Billing & Coding, Claims Processing & Tracking, Credentialing Services, Revenue Cycle Management, Accounts Receivable Management, Patient Statements, Denial Management, and Monthly Reporting & Analytics.

We offer a shared-risk pricing model that aligns our success with yours. Our fees are based on collections, not charges, meaning we only succeed when you do. Contact us for a free practice analysis and customized proposal with specific pricing for your practice.

Implementation typically takes 2-4 weeks depending on your practice size and complexity. We handle credentialing, system setup, training, and data migration with minimal disruption to your practice operations.

We work with practices across all medical specialties including Family Medicine, Internal Medicine, Pediatrics, Cardiology, Orthopedics, OB/GYN, Dermatology, Psychiatry, and many others. Our experienced billing specialists have multi-specialty expertise.

We guarantee 48-hour claim processing. Claims are typically submitted within 48 hours of receiving documentation from your practice. Our electronic claim submission ensures fast delivery to payers.

We achieve 100% of Medicare claims paid within 60 days and 99% of all other claims paid within 90 days. Our systematic follow-up and denial management processes maximize your collections.

Yes! We handle complete credentialing services including initial provider credentialing, re-credentialing, CAQH profile management, insurance panel enrollment, and Medicare/Medicaid enrollment.

We maintain strict HIPAA compliance with secure systems, encrypted data transmission, regular staff training, signed Business Associate Agreements, and ongoing security audits to protect patient information.

Yes! You'll have 24/7 access to your practice management system with real-time claim status, payment information, AR aging reports, and comprehensive analytics. We also provide detailed monthly reports.

We make transitioning easy! We'll handle the entire switch including data transfer, credentialing verification, and coordination with your current vendor. Most practices see improved cash flow within the first 60-90 days.

Absolutely! We serve medical practices nationwide across all 50 states. Our team has experience with payer requirements and regulations throughout the United States.

We work with practices of all sizes—from solo practitioners to large multi-provider groups. Our services scale to meet your needs whether you have 1 provider or 50+.